Shipping Policy

DOMESTIC SHIPMENTS

We ship all orders to a Japan address via Yamato Transport / Japan Post / Sagawa. You will enjoy free shipping and tax included services.

INTERNATIONAL SHIPMENTS

We ship all orders to an address outside of Japan via FedEx Priority and DHL Express. We ship to over 30 countries or regions . We cannot deliver to P.O. Boxes, APO/FPO addresses and select U.S. Territories. If you have any questions about your order contact LuxUness Customer Service team Monday – Friday, 9:00AM – 6:00PM GMT+9 at b2b@luxuness.com

SHIPPING TO

FASHION ITEMS (APPAREL, FOOTWEAR, JEWELRY, HANDBAGS, WATCH ETC)

All products are eligible to ship outside the Japan to the countries or regions listed below. It is the customer’s responsibility to ensure that the item can be legally imported into the destination country. Regulations may prohibit importation of items made with exotic materials. Please note that the customer is responsible for any import duties, goods and services tax (GST), value added tax (VAT), and customs fees.

United States
Canada
Denmark
Estonia
Finland
France
Germany
Italy
Netherlands
Norway
Portugal
Spain
Sweden
United Kingdom
Australia
New Zealand
China
Hong Kong
Indonesia
Macao
Malaysia
Philippines
Singapore
South Korea
Taiwan
Thailand
Vietnam

DELIVERY TIMEFRAME AND FEES

DESTINATION	DELIVERY TIME	COST
United States,Canada	3 – 6 business days	Free
Europe	4 – 7 business days	Free
Asia	3 – 6 business days	Free
Australia, New Zealand	4 – 7 business days	Free

PACKAGE TRACKING

We will send an email notification including tracking information when your package has shipped. You can also view the status of your order and obtain tracking information in your order page.

DELIVERY INSURANCE

All LuxUness shipments are insured directly through our partnered couriers for secure and reliable delivery.